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JOB DESCRIPTION
Warehouse Supervisor
Position Description
Job Title: Warehouse Supervisor
Reports To: Warehouse Manager
Direct Reports: Controllers, Supervisors, Clerks, Drivers, Casuals
Department Warehouse Operations
Location Uganda, Ntinda
Interacts/Interfaces
with:
Internal: External:
• Operations Manager
• Warehouse Manager
• Imports Department
• WMS Systems Administrator
• QHSE officer
• Transport department
• Security manager
• Warehouse clerk
• Warehouse data clerk
• Forklift driver
• Transporters
• Client staff
• Security personnel
• Warehouse equipment and
system owners
• Other suppliers
Job Summary
The Warehouse Supervisor is responsible for overseeing daily warehouse operations,
leading a team, and ensuring efficient receipt, storage, and dispatch of goods. The role
involves managing inventory, monitoring performance, and driving process improvements.
Responsibilities
Key Operations
• Allocate equipment, warehouse space and personnel in accordance with the
Warehouse Manager’s planning schedule.
• Conduct daily operations/toolbox meetings with relevant warehouse teams.
• Conduct daily spot checks to ensure warehouse staff adhere to rules and
procedures as published in the relevant operations SOP.
• Coordinate inbound, storage and outbound activities of shipments in a timely and
efficient manner.
• Ensure correct stacking and storage procedures are adhered to as per SOP and
Warehouse Manager instruction.
• Perform monthly stock takes in accordance with SOP.
• Issue gate passes and delivery notes per truck/activity.
• Prepare manual goods receipt and dispatch notes.
Safety
• Ensure that all QHSE regulations are complied with to ensure safe working
conditions and practices within the warehouse and yard.
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• Ensure security procedures are always adhered to as per SOP in the warehouse and
perform daily checks for compliance.
Documentation
• Ensure that warehouse staff archive documentation correctly and in a timely
manner.
• Countersign all stack cards, tally sheets and stock take sheets to ensure stock
accuracy.
• Maintain a catalogue of all items with dimensions available from the warehouse.
Reporting
• Provide reports as per Warehouse Manager/client requirements.
• Process receiving, discrepancy, and damage reports as needed.
Personnel
• Supervise permanent and casual staff in the warehouse to ensure their job activities
are performed correctly.
Other Duties
• Ensure warehouse cleanliness and that the warehouse cleaning roster is up to date
at all times.
• Carry out all tasks delegated by the Warehouse Manager.
• Participate in budget development and exercise budgetary control over warehouse
operations.
• Evaluate complaints received on shipments of equipment and stock, and take
appropriate action.
Person Specification
Education, Training,
Skills & Experience
Education and Experience
• Bachelor’s degree in Transport & Logistics or Supply Chain Management.
• 2 years’ experience in supply chain with specific focus on warehousing.
• WMS experience.
• Tertiary education in either logistics or supply chain management will be an
advantage.
• Training in MS Office suite and other industry-related courses will be an
advantage.
Personal Attributes
• Innovative
• Integrity
• Pragmatic
• Team leader
• Resilient
• Flexible
• Agile
Key skills
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• Managerial
• Communication
• Analytical
• Planning
• Conceptual
• Computer literacy
• Customer care
How to Apply
You can apply by submitting your cover letter and CV to
recruitment6@truenorthafrica.com with subject line Warehouse Supervisor 13th
November 2026
All application documents Must be in either PDF or MS. Word