Location: Nairobi, Kenya
Company: ILISAH
Employment Type: Full-Time
About ILISAH
ILISAH is a design-led Kenyan brand creating distinctive home textiles and lifestyle pieces rooted in craftsmanship and thoughtful design. All our products are handmade in-house, allowing us to maintain high quality while building a scalable production system.
As we grow our retail and e-commerce presence, we are strengthening our internal operations and are looking for a hands-on, highly accountable Operations & Inventory Assistant to support our workshop and production processes.
Role Overview
The Operations & Inventory Assistant plays a critical role in the day-to-day running of the ILISAH workshop.
This role sits at the center of operations, ensuring:
- Materials are controlled and accounted for
- Production runs efficiently and on schedule
- Quality standards are consistently met
- Inventory across the workshop and store is accurate
This is a hands-on, high-responsibility role requiring strong organization, attention to detail, integrity, and a proactive approach to problem-solving.
Key Responsibilities
1. Inventory Management (Core Responsibility)
- Maintain accurate, up-to-date records of:
- Fabrics and raw materials
- Accessories and packaging
- Finished products
- Control access to inventory and ensure proper issuance of materials
- Track materials issued vs products returned
- Conduct daily and weekly stock checks
- Report and investigate any discrepancies immediately
2. Production Planning & Coordination
- Support the planning of daily and weekly production schedules
- Allocate materials to tailors based on approved plans
- Ensure all team members have the necessary materials and instructions
- Monitor production progress and flag delays or gaps
3. Production Tracking & Team Accountability
- Maintain a daily production tracker for all tailors and embroidery staff, including:
- Time in and time out
- Products worked on
- Quantity produced
- Quantity passed and failed quality control
- Ensure all records are completed accurately and daily
- Monitor individual performance and highlight:
- Low productivity
- Repeated quality issues
- Link materials issued to final output to ensure accountability
4. Quality Control
- Inspect finished products before:
- Packaging
- Delivery
- Display in store
- Ensure all products meet ILISAH’s quality standards
- Return substandard work for correction and track repeat errors
5. Boutique / Store Inventory
- Maintain accurate inventory for the retail/store section
- Ensure proper organization and display of products
- Track stock movement and prevent loss or misplacement
6. Logistics, Deliveries & Errands
- Coordinate deliveries to clients and stockists
- Support order dispatch and fulfillment
- Run workshop-related errands including sourcing materials and supplies
- Support ILISAH during pop-ups and events
7. Reporting & Documentation
- Maintain clear daily records of:
- Inventory movement
- Production activity
- Quality control outcomes
- Prepare a weekly report summarizing:
- Production output vs targets
- Inventory status
- Quality issues
- Challenges and recommendations
8. Process Improvement
- Identify inefficiencies in production and workflow
- Suggest improvements to reduce waste and increase efficiency
- Support implementation of simple operational systems and processes
Requirements
- Diploma in Business management, Supply Chain, or a related field
- Strong organizational and record-keeping skills
- Basic proficiency in Google Sheets / Excel
- Strong attention to detail and accuracy
- Ability to work independently and take initiative
- Good communication and coordination skills
Key Attributes
- Leadership and team management
- High integrity and accountability (non-negotiable)
- Planning and organizational skills
- Proactive and solution-oriented
- Able to manage multiple tasks and priorities
- Comfortable working in a hands-on workshop environment
- Ability to work under pressure and meet deadlines
Why Join ILISAH
- Be part of a growing Kenyan brand rooted in craftsmanship and design
- Gain hands-on experience in production, operations, and inventory management
- Opportunity to grow into a more senior operations role as the company scales
- Work closely with a small, creative, and driven team
How to Apply
Send your application to: hello@ilisah.com
Subject line: Operations & Inventory Assistant – [Your Name]
Include:
- Your CV
- A short introduction about yourself
- Any relevant experience in operations, inventory, or workshop environments
