
CUSTOMER SUPPORT ATTENDANT
Department: Sales and Marketing
Reports to: Customer Experience Supervisor
Are you a confident, energetic and technically skilled person ready to join a winning team? Uganda Batteries is looking for a passionate and customer centric Customer Support Attendant to join our service team
KEY RESPONSIBILITIES
- Testing and diagnosis of automotive and solar batteries.
- Testing of car charging systems
- Fitting and replacement of batteries on motorvehicles
- Advise and educate customers on the right battery to application
- Interprete battery and car charge system to customers
- Guide customers on battery care and maintenance
- Create awareness on warranty activation and status
- Deliver a friendly, professional and memorable customer experience
- Support safe battery handling and movement.
- Any other duties that may be assigned
WHO ARE WE LOOKING FOR?
- Someone with a technical background in automotive mechanics, auto electrical systems or a related field to support our customers
- Someone with practical exposure to automotive mechanics, auto electrical systems or a related field
- Should demonstrate strong interpersonal skills, confident in engaging customers and has the ability to communicate technical information clearly.
- A hands on attitude and willingness to learn.
- Professional with a customer centric mindset.
- Ability to multitask and work under pressure.
High levels of integrity
WHAT QUALIFICATIONS DO YOU NEED?
- Should have a Craft Technician Certificate with speciality in Electrical, Mechanical and Motor Vehicle Engineering.
- A degree or diploma in Automotive Mechanics, Car Electrical Engineering and other related field is an added advantage
- At least 1-2 years experience working in a customer centric environment
- Technically grounded females, confident and articulate in communication are highly encouraged to apply.
HOW TO APPLY
Interested candidates should submit their CVs via email to hr@ublbatteries.ug
not later than 16th November 2026.
Applications will be reviewed on a rolling basis.
Only shortlisted candidates will be contacted for interviews.
Plot 6/8 Kalitunsi Road, Bugolobi, Industrial Area.
P.O Box 7049 Kampala Uganda