CUSTOMER SUPPORT ATTENDANT

Full Time
Uganda Batteries Limited

CUSTOMER SUPPORT ATTENDANT

Department: Sales and Marketing

Reports to: Customer Experience Supervisor

Are you a confident, energetic and technically skilled person ready to join a winning team? Uganda Batteries is looking for a passionate and customer centric Customer Support Attendant to join our service team

KEY RESPONSIBILITIES

  • Testing and diagnosis of automotive and solar batteries.
  • Testing of car charging systems
  • Fitting and replacement of batteries on motorvehicles
  • Advise and educate customers on the right battery to application
  • Interprete battery and car charge system to customers
  • Guide customers on battery care and maintenance
  • Create awareness on warranty activation and status
  • Deliver a friendly, professional and memorable customer experience
  • Support safe battery handling and movement.
  • Any other duties that may be assigned

WHO ARE WE LOOKING FOR?

  • Someone with a technical background in automotive mechanics, auto electrical systems or a related field to support our customers
  • Someone with practical exposure to automotive mechanics, auto electrical systems or a related field
  • Should demonstrate strong interpersonal skills, confident in engaging customers and has the ability to communicate technical information clearly.
  • A hands on attitude and willingness to learn.
  • Professional with a customer centric mindset.
  • Ability to multitask and work under pressure.

High levels of integrity

WHAT QUALIFICATIONS DO YOU NEED?

  • Should have a Craft Technician Certificate with speciality in Electrical, Mechanical and Motor Vehicle Engineering.
  • A degree or diploma in Automotive Mechanics, Car Electrical Engineering and other related field is an added advantage
  • At least 1-2 years experience working in a customer centric environment
  • Technically grounded females, confident and articulate in communication are highly encouraged to apply.

HOW TO APPLY

Interested candidates should submit their CVs via email to hr@ublbatteries.ug

not later than 16th November 2026.

Applications will be reviewed on a rolling basis.

Only shortlisted candidates will be contacted for interviews.

Plot 6/8 Kalitunsi Road, Bugolobi, Industrial Area.

P.O Box 7049 Kampala Uganda