Client Relations and Order Management Officer

Full Time
The Delivery Guy UG

Client Relations and Order Management Officer

The Delivery Guy Ug has been bridging businesses and consumers since 2020.

Alongside delivery services, we offer various products for sale via our e-mail and social media platforms. We are looking for someone versatile to execute these responsibilities below.

RESPONSIBILITIES:

  • Receive and acknowledge client orders.
  • Engage clients regarding their delivery requirements.
  • Process and register orders.
  • Coordinate with the delivery team.
  • Follow up on pending and completed orders.
  • Communicate delivery updates to clients.
  • Handle client enquiries and complaints.

QUALIFICATIONS:

  • Experience in sales and marketing, ideally in e-commerce or retail.
  • Excellent communication and interpersonal abilities.
  • Analytical skills for data-driven decision making.
  • Ability to ensure consistency and customer centricity throughout the operations.
  • Strong digital marketing and social media skills are an added advantage.

If you are interested in this full-time job opportunity, please send your resume and cover letter before November 13th, 2026 at 6:00 p.m to thedeliveryguyug@gmail.com

Please note that only successful candidates will be contacted.