Administrative Assistant- Kisumu
Aga Khan Health Services
The position
The Aga Khan Hospital, Kisumu (AKHK) is an Institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2022 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. AKHK has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa – Bay, Migori, Bomet, Eldoret, Kimilili, Nyamira and Kabarnet.
ADMINISTRATIVE ASSISTANT / KISUMU
Overall Responsibilities
The Administrative Assistant will provide administrative support to the Medical and Nursing Directors. The role includes coordinating clinical governance activities, managing documentation related to staff and supporting initiatives that promote quality improvement and patient safety.
Key Responsibilities
- Provide daily administrative support to the Medical and Nursing Directors.
- Manage calendars, schedule meetings, and coordinate appointments and engagements.
- Draft, prepare, and edit correspondence, reports, presentations, and other official documents.
- Take accurate minutes during meetings and ensure follow-up on action items.
- Maintain well-organized filing systems and ensure confidentiality of departmental records.
- Act as the liaison between the Directors and internal departments or external stakeholders.
- Support the planning and coordination of departmental events, training sessions, and initiatives.
- Monitor project timelines, deadlines, and ensure timely delivery of departmental outputs.
- Assist in the implementation of quality improvement and patient safety activities.
- Coordinate and monitor compliance and performance tracking of practitioners using outcome measures related to patient care and employee performance.
- Generate and report on FOPPE, OPPE, and ONE data.
- Maintain up-to-date records of medical professionals employed or affiliated with the hospital.
- Coordinate the privileging process for all doctors and ensure proper documentation.
- Organize and document Medical Executive Committee (MEC) meetings, including taking minutes and following up on action points.
- Maintain accurate records related to MEC meetings and committee decisions.
- Monitor and manage costs associated with clinical governance activities.
- Ensure proper custody, use, and maintenance of departmental equipment, supplies, and assets.
The requirements
- Bachelor’s degree in Business Administration, Management, or a related field from a recognized institution.
- Minimum of three (3) years’ experience in a similar or related administrative role, preferably within a healthcare environment.
- Excellent written and verbal communication skills.
- Strong organizational and time-management capabilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- High level of discretion and professionalism in handling sensitive and confidential information.
- Ability to work independently as well as collaboratively within a multidisciplinary team.
- Proven ability to meet deadlines and manage multiple priorities with minimal supervision.
Sector
Social Development
About The Agency
Aga Khan Health Services: With community health programmes in large geographical areas in Central and South Asia, as well as East Africa, and more than 200 health facilities including nine hospitals, the Aga Khan Health Services (AKHS) is one of the most comprehensive private not-for-profit health care systems in the developing world. Building on the Ismaili Community’s health care efforts in the first half of the 20th century, AKHS now provides primary health care and curative medical care in Afghanistan, India, Kenya, Pakistan, and Tanzania, and provides technical assistance to government in health service delivery in Kenya, Syria and Tajikistan. More information……
Region
Eastern Africa
Location
Kenya
Salary
Salary and package to attract the best candidate
Job Expires
13-Jun-2025