Sales Operations Coordinator

Full Time
Kenafric

KEY RESPONSIBILITIES

  • Sales Process Improvement: Develop, implement, and continuously improve sales processes, procedures, automation, and workflows to enhance team efficiency and effectiveness.
  • Process Documentation: Develop and maintain clear documentation, policies, procedures, and traiting materials for key sales processes and automated
  • Sales Force Automation: Lead the implementation and continuous improvement of sales force automation solutions across the end-to-end sales process
  • Reporting & Data Analysis: Develop and standardize sales reports, dashboards, and performance metrics, providing actionable insights to support data-driven business decisions.
  • Performance & Forecasting: Analyse sales performance, trends, and forecasts to dentify gaps, provide recommendations, and support effective sales strategies.
  • Demand Planning & Target Setting: Support annual planning, territory design, demand planning, and the translation of business objectives into sales team and distributor targets.
  • Sales Performance Management: Partner with sales leadership to monitor performance, provide coaching and training, and drive a high-performance sales culture.
  • Sales Team Facilitation: Ensure adherence to sales routines, timely execution of deliverables, and alignment of daily sales activities with business objectives.
  • Commercial Insights: Track outlet and customer performance, identify opportunities, and provide regular insights to support sales growth and decision-making.
  • Project & Stakeholder Management: Lead key sales workstreams by defining milestones, deliverables, timelines, and action plans while coordinating with Sales, Marketing, Supply Planning, and Production teams.
  • Sales Enablement: Provide sales teams with relevant product information, data, tools, and best practices to improve elfectiveness and overall sales performance.
  • Marketing & Sales Alignment: Work closely with Marketing to align commercial initiatives and campaigns with sales processes and business objectives.

QUALIFICATIONS

  • Holder of a Degree in Finance, Economics, Statistics or any other related area
  • Possession of between 3-6 years in a similar role in FMCG set up.

KEY SKILLS

  • Ability to use advanced Excel, or any other
    BI tool.
  • Proficiency with any sales automation tool.
  • Well-developed capabilities in problem-solving and crafting efficient processes.
  • Demonstrate the ability to think both analytically and creatively.
  • Possesses strong problem-solving skills.
  • An innate drive to innovate and optimize the use of available resources
  • Communicates clearly and effectively.
  • Pays close attention to detail.
  • Manages time efficiently.
  • Works well with a team.
  • Possesses strong report writing skills.
  • Can conduct independent research.
  • The ability to translate different sets of data into a compelling whole story that drives value for commercial leadership.

CLICK HERE TO APPLY