We are looking for a skilled and proactive IT, Data & Systems Officer to manage the organization’s technology systems, data, reporting tools, and digital infrastructure while supporting secure and efficient business operations.
Ideal Candidate
Should have strong skills in IT systems administration, data analysis, reporting, information security, troubleshooting and business intelligence, with the ability to support users and translate data into meaningful business insights.
Key Responsibilities
- IT Systems Management
Manage and maintain business systems including Loan Disk, Musoni DFA, SASAPAY, Presta, Biometric systems, PABX and CRM to ensure availability and smooth operations. - IT Support & Infrastructure
Oversee installation, configuration and maintenance of hardware, software, networks and other IT equipment.
Data Management & Security
Maintain data integrity, user access controls, backups, recovery processes and data protection measures. - Data Analysis & Reporting
Collect, clean and analyse business data, including loan, repayment and client information, to support management decision-making. - Dashboards & Business Intelligence
Develop and automate reports and dashboards using tools such as Excel and Power BI to track performance, trends and key business indicators. - Vendor & SLA Management
Coordinate with technology vendors and monitor service agreements, system uptime and service quality. - Process Improvement
Identify opportunities to improve business processes through technology, automation and better use of data. - Website & Communication Systems
Manage the company website, email platforms and other digital communication systems.
Training & Documentation
Train staff on systems and data tools and maintain relevant user guides, procedures and IT documentation.
Application Deadline:
22nd October 2026
Send applications to: