Hardware Support Specialist

Full Time
KCB Bank

Key Responsibilities; –

  • To perform deployments of new hardware in adherence to the Bank’s standards and best practice.
  • Determine and enforce end user hardware specifications and configuration standards
  • Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
  • Research, testing and implementation of new hardware technology and related software as needed to enhance performance of existing equipment
  • Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
  • Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
  • Participate in Business Continuity Processes as per bank set guidelines and standards

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s degree in any IT/ related sciences
  • Professional qualification/Certification in MCSE, CompTIA A+
  • At least 2 years’ work experience.
  • At least 2 years’ knowledge of end user hardware and related peripherals; and Operating systems (windows, Unix).
  • At least 1 year knowledge of mass deployment and support solutions (cloning, SCCM, patch management); Network Services and protocols; Internetworking Technology; and Active Directory Domain Services
  • Experience in Database management systems and Messaging and Collaboration will be an added advantage

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