Full Time
Don Swift Company
Key Responsibilities
- • Serve as the first point of contact for guest enquiries, feedback and complaints, ensuring timely resolution.
- • Create and publish engaging content that strengthens the hotel’s brand across its social media channels.
- • Manage the hotel’s online reputation by responding to reviews on leading travel and review platforms.
Education & Requirements
Education: • Bachelor’s degree in Marketing, Communications, Public Relations, Hospitality Management or a related field.
Additional Details
- • At least 2 years of experience in client relations, social media or digital marketing, preferably in hospitality.
- • Proficiency in social media management and content creation tools.