Assistant Programme Officer – Civic Technology

About Inuka

Inuka Kenya Ni Sisi! is a Kenyan grassroots social movement organization founded in 2009 and registered/incorporated as a Company Limited by Guarantee in 2012. It envisions a peaceful, united, and well-governed Kenya with equal economic and social opportunity for all citizens. The organization exists to empower Kenyan citizens to improve their lives and demand good governance as a means to achieve socio-economic growth and equality of opportunity among all Kenyans. It aims to curate a social movement (the Ni Sisi! Movement) that will seek to unite Kenyans to forge a collective identity, drive transformation in leadership, and improve maisha — wellbeing — for all Kenyans. To this end, Inuka supports community groups/organizations and collaborates with initiatives at the local, national, and regional level to build capacity and linkages for effective collective action. Inuka Kenya Ni Sisi!’s philosophy is underpinned by the concept of “dignity before development” — each individual’s inherent dignity must be upheld at all levels of interaction.

About Civic Technology

The Civic Technology Programme develops and deploys technology tools to support documentation, communication, and administration across Inuka Kenya Ni Sisi!’s programmes and initiatives.

The programme leverages current and emerging technologies to improve access to information, strengthen civic engagement, enhance organisational productivity and collaboration, support data-driven decision-making, and improve the security and resilience of Inuka’s digital systems.

Its work spans website and digital platform management, software development, data and analytics, digital security, digital communications, creative design, artificial intelligence, staff digital literacy and the development of technology solutions for Inuka’s programmes and partners.

Essential Functions

Reporting to the Programme Officer – Civic Technology, the Assistant Programme Officer – Civic Technology will provide technical and programme support in the development, management and maintenance of Inuka Kenya Ni Sisi!’s digital platforms and systems. The role is suited to an early-career technologist with web and software development skills and an interest in digital communications, digital security, creative technology and emerging technologies.

The position is Nairobi-based with hybrid work options.

Roles and Responsibilities

Website and Digital Platform Management

• Support the management and maintenance of Inuka Kenya Ni Sisi! and partner websites, including WordPress administration, content publishing, updates, backups, security, performance monitoring, analytics, hosting and domain renewals.
• Troubleshoot website and digital platform issues and support continuous improvements to their functionality, usability and security.

Software Development and Technology Systems

• Support the design, development, testing and maintenance of Inuka’s civic technology platforms, including implementing new features, troubleshooting existing systems and maintaining appropriate technical documentation.
• Use AI-assisted development tools responsibly to support software development, debugging, testing, research and documentation.
• Support the administration of organisational digital services, accounts, cloud services, subscriptions and other technology systems, including occasional first-line technology support and troubleshooting for staff.

Digital Design and Emerging Technology

• Develop and adapt digital artwork and communication materials for Inuka programmes and partners primarily using Canva, or other appropriate creative tools.
• Research and curate practical digital tools, resources and emerging technologies, including artificial intelligence, that can improve programme delivery, communication and organisational productivity.
• Promote responsible, secure and effective use of digital technologies and good digital security practices.

Programme Support

• Support the Programme Officer – Civic Technology in the implementation, documentation and reporting of Civic Technology work plans and activities.
• Engage with programme teams to understand their technology needs and support the identification and implementation of appropriate digital solutions.
• Keep abreast of developments in civic technology and undertake other related programme responsibilities as may reasonably be assigned.
• Undertake any other related responsibilities that may reasonably be assigned in support of the Civic Technology Programme.
• Develop and support digital literacy activities, guides and learning sessions across the organisation.

Academic and Professional Experience

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information Systems or a related field. A relevant diploma or technical qualification supported by a strong portfolio of practical work will also be considered.
• One (1) to three (3) years of relevant experience in web development, software development, website administration, digital technology, or a related field.
• Demonstrable experience in website management and software development, including WordPress, Laravel, and relational databases.
• Practical experience in digital design and the use of AI-assisted development or other emerging digital technologies.
• Exposure to version control, web hosting, cloud platforms, domain management, website analytics, APIs, or digital security will be an added advantage.

Skills and Personal Attributes

• Strong technical aptitude and ability to troubleshoot problems, research unfamiliar issues, and identify practical solutions.
• Ability to develop, maintain, and troubleshoot websites and web-based applications.
• Ability to use generative AI and AI-assisted tools effectively and responsibly for development, research, documentation, and creative production.
• Innovative and curious, with the ability to explore and apply new technologies and creative approaches to address programme and organisational needs.
• Good visual judgement and ability to independently develop or adapt digital communication materials.
• Good understanding of digital security, privacy, and responsible handling of organisational information.
• Strong organisational and time-management skills, with the ability to manage multiple assignments and priorities.
• Ability to explain technical concepts clearly to non-technical colleagues and provide practical technology support.
• Ability to work independently, learn continuously and recognise when technical issues require guidance or escalation.
• Interest in civic technology, governance, social justice and the use of technology for public good will be an added advantage.
• Good written and verbal communication skills in English and Kiswahili.

How to Apply

Interested candidates who meet the above criteria should submit an application together with an updated curriculum vitae, including details of daytime contacts and the names and contacts of three referees, addressed to careers@inukakenya.com with “Assistant Programme Officer – Civic Technology” in the subject line, not later than 13th October 2026.