Chief Operations Officer (COO)

Full Time
Multilines International Limited

Chief Operations Officer (COO)

Lead the operation that turns strategy into profitable growth, operational excellence and exceptional customer service.

Kampala, Uganda

Reports to the Managing Director

Ugandan-owned cargo freight & logistics. Kampala HQ operating regionally and globally since 2002.

YOUR MANDATE

01 Drive profitability

Revenue, margin, EBITDA and cost-efficiency targets.

02 Lead operations

Freight, transport, warehousing and customs as one reliable network.

оз Elevate service

Turnaround times, customer retention and responsiveness.

04 Strengthen controls

Compliance, safety, risk and internal controls.

05 Build accountability

Clear expectations and strong operational leaders.

06 Enable growth

Better processes, technology and capacity to expand.

WHAT YOU BRING

  • A bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering or a related field.
  • At least 08 years of progressive relevant experience, including substantial senior leadership experience in a logistics or an operations and efficiency role.
  • Demonstrated experience leading multi-function operations, with accountability for budgets, profitability and commercial performance.
  • A proven track record in operational improvement, cost management, service delivery and process control.
  • Strong financial acumen, strategic execution, project management and people leadership capabilities.
  • Proficiency in ERP systems, preferably SAP, and data-driven performance management.

ADDED ADVANTAGE An MBA or relevant postgraduate qualification, professional certifications such as CILT, FIATA, PMP or Six

Sigma, and regional logistics experience, including customs processes and relevant regulatory requirements will be an added advantage.

SUCCESS LOOKS LIKE

Profitable operations. Reliable service. Strong controls. Accountable leaders. Sustainable growth.

APPLY NOW – EMAIL YOUR CV & COVER LETTER

multilines@multilinesint.com

CLOSING DATE

30 Nov 2026