Eureka Security Services Limited (ESSL) is hiring a General Manager.
Location: ESSL Head Office, Kampala, Uganda
Employment type: Contract
Reports to: Group Chief Executive Officer
𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲
You lead ESSL across strategy, commercial results, operations and administration. You turn Group strategy into profitable growth and dependable client service.
You hold accountability for three service lines: manned guarding, CCTV and electronic security, and uniform production and supply. You manage the heads of Security Operations, Business Development, CCTV and Electronic Security, Uniform Production, and Administration.
The role requires regular travel to client sites across Uganda.
𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗮𝗻𝗱 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲
• Build and deliver the annual business plan, budgets and KPIs
• Review performance and direct corrective action
• Advise the Group CEO on risks, investments and market shifts
𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀
• Deploy competent, well-equipped guards in line with contracts
• Enforce standards of conduct, discipline and customer service
• Investigate incidents and close them with documented action
• Maintain emergency response and business continuity plans
𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁
• Manage key client relationships and serve as the senior escalation point
• Meet contract terms, SLAs and agreed staffing levels
• Grow the pipeline of tenders, proposals and prospects
• Review contracts for feasibility, pricing and risk
• Track revenue growth, margin and client retention
𝗖𝗖𝗧𝗩, 𝗘𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝗨𝗻𝗶𝗳𝗼𝗿𝗺𝘀
• Oversee CCTV, access control and alarm projects from scope to handover
• Monitor system uptime, fault resolution and warranty obligations
• Ensure uniforms meet specifications, quality standards and delivery dates
• Grow maintenance revenue and external uniform sales
𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗮𝗻𝗱 𝗗𝗲𝗯𝘁𝗼𝗿 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻
• Track revenue, margin, cash flow and profitability by service line
• Keep spending within approved budgets and authority limits
• Work with Finance to resolve billing disputes and collect receivables
𝗣𝗲𝗼𝗽𝗹𝗲 𝗮𝗻𝗱 𝗛𝗦𝗦𝗘
• Lead and develop the management team and workforce
• Run the performance management cycle with clear KPIs
• Ensure accurate payroll inputs and deployment records
• Lead on health, safety, security and environment, including risk assessments and PPE
𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗮𝗻𝗱 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴
• Keep all licences, permits and insurance current
• Comply with Ugandan security, employment, data protection and tax laws
• Enforce zero tolerance for fraud, theft and corruption
• Submit monthly, quarterly and annual reports to the Group CEO
𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
• Bachelor’s degree in Business Administration, Management, Operations Management, Security Management, Commerce or a related field
• Master’s degree in a related field is an added advantage
• 8 to 10 years of relevant experience, with at least 5 years in senior management
• Experience in private security, facilities management, operations, risk management or logistics is desirable
• Direct experience with guarding or CCTV and electronic security is an added advantage
• Proven record of leading large, dispersed teams across several service lines and contracts
• Certification in Security Management, Risk Management, Occupational Health and Safety or Project Management is an added advantage
𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀
• Strategic and operational leadership
• Knowledge of private security operations and Ugandan regulations
• Business development, negotiation, contract and SLA management
• Budgeting, pricing, costing, cash flow and receivables management
• Working knowledge of CCTV, electronic security and uniform production
• Workforce planning and performance management
• Understanding of HSSE, risk management and internal controls
• Data analysis, report writing and presentation
𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗔𝘁𝘁𝗿𝗶𝗯𝘂𝘁𝗲𝘀
• Integrity, professionalism and confidentiality
• Sound, evidence-based judgement
• Client focus and strong stakeholder management
• Leadership, coaching and team building
• Results focus with disciplined execution
• Composure under pressure
• Commitment to continuous improvement and willingness to travel
𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗽𝗹𝘆
Send your CV and cover letter to:
recruitment.ke@stabexinternational.com
𝗗𝗲𝗮𝗱𝗹𝗶𝗻𝗲
14th November, 2026