Purpose Statement
Our purpose is to enable and maintain health.
Mission
To provide high quality care that exceeds our clients’ expectations.
Job Description
About Avenue Healthcare
Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 16 medical centres across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services.
Job Details
Position: Resident Physician
Position Type: Contract
Location: Parklands Hospital
Department: Medical Services
Reports to: Clinical Operations Manager
Main Purpose of the Job- (Job Summary)
To provide overall clinical leadership and governance as well as clinical care in the department of clinical medicine. He or she will be expected to be an active member of the multi-disciplinary healthcare team in the hospital and to contribute to the continuing professional development programs.
Main Responsibilities
1.Conduct Physician outpatient clinics in line with the hospital schedules and attend to both walk-in and referred patients.
2.Attend to all patients who require physician review within hospital standard operating procedures, national and internationally guidelines.
3.Conducting timely ward rounds/patient reviews for all internal medicine patients in the hospital, in line with the hospital standard operating procedures, national, and international treatment guidelines.
4.Accurate and clear documentation of patient history, physical examination, investigations, and management.
5.Provide clarity of investigations to be carried out and interpretation of the results and ensure update to the patients and the next of kin.
6.Facilitate patient admissions, necessary consents, and discharges.
7.Counsel clients on treatment and compliance to treatment (patient and family) while ensuring their participation in decision making in their management.
8.Carry out procedures and surgical interventions as per authorized/licensed privileges while ensuring high quality of care/services and safety of patients.
9.Conduct family conferences in line with hospital standard operating procedures
10.Participate in morbidity and mortality audits and meetings.
11.Participation in incident reporting, root cause analysis and Quality Improvement Plan
12.Participate in the continuous review and improvement of departmental standard operating procedures
13.Facilitate Continuous Medical Education, mentorship, and skills training to colleagues
14.Acquiring new skills on best practices and proactively facilitate implementation.
15.Maintain a positive work attitude and foster teamwork.
16.Always maintain patient privacy and confidentiality.
17.Ensure patient satisfaction through quality of care, communication, feedback and escalation and demonstrate follow-up and improvement.
18.Ensure sustainability and growth by:
- a) Increasing the quality and diversity of services offered in the facility.
- b) supporting outreach activities.
- c) Support revenue cycle management through ensuring pre-authorization, billing, and accurately filling of all necessary claims’ documentation.
- d) Maintaining awareness about credit limits.
19.Ensure that Avenue corporate governance policies are adhered to.
- a) Prevent, detect and report any fraud or criminal activity
- b) Timely review and implementation of audit recommendations
20.Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
- Any other duty as assigned by your immediate supervisor in line with the job description.
Key Deliverables
1.Quality improvement
2.Innovative products
3.Stakeholder satisfaction
Person Specification
- Specialist recognition in Internal Medicine
- Masters in Internal Medicine
- Bachelor’s degree in medicine and surgery
- Fellowship in cardiology/endocrinology/Nephrology
- 5 years’ experience in a related position
Key Competencies
- Customer Focus
- Strong interpersonal and communication skills
- Result Oriented
- Research skills
- Teamwork
- Empathetic