Job Title: Quality Officer – AOC
Reports to: Head of Quality – AOC
Department: Quality
Location: Nairobi, Kenya
Role Purpose Statement:
Under the general direction and guidance of the Head of Quality – AOC, the Quality Officer – AOC is
responsible for implementing an audit system to monitor compliance with Civil Aviation Regulations
and company procedures.
Accountability
1. To ensure that the company’s fleet conforms to relevant regulations and all requirements
contained in the relevant KCAA Advisory Circulars and Aircraft Notices.
2. To ensure that the Quality Management System is soundly developed, properly executed and
systematically monitored to meet the objectives of the Corporate Quality System and
regulatory requirements.
Authority
1. Liaise with the local regulatory Authority, external Authorities, Aircraft and Equipment
manufacturers, Aircraft owners/lessors and other bodies / Agencies on behalf of the Head of
Quality – AOC
2. Authority to make decisions on risk tolerability when maintenance safety risks and security
threats are acceptable and tolerable.
Key Accountabilities/Responsibilities:
1. Coordinate the execution of the Quality Assurance Audit Program for Jambojet Operations,
including outsourced functions, as outlined in the QMSM.
2. Follow up with auditees on the closure of findings as per QMSM, ensuring that appropriate
corrective and preventive actions are implemented effectively.
3. Analyze quality audit and inspection findings, establishing negative trends that require closer
monitoring.
4. Coordinate with the Quality Officer – AMO to ensure uniform implementation of the quality
system, with input from both Maintenance and Operations sections of the Quality
Department.
5. Manage quality audit records, documents, and publications on the IQM system or any other
electronic system established by Jambojet.
6. Monitor the retention period of quality records as required by regulations and Jambojet
QMSM.
7. Participate in regular Quality Departmental Meetings to review and continuously improve
the Jambojet Quality Management System.
8. Participate in the Jambojet Safety Action Group (SAG) and use safety incident reports to
identify areas requiring QA attention.
9. Carry out health checks and generate reports on the QMS/SMS System to establish
optimization, ensuring continuous improvement.
10. Prepare and disseminate quality assurance information through approved communication
channels, as requested by the Head of Quality.
11. Research quality trends from the industry for continuous improvement initiatives.
12. Control and coordinate quality training programs.
13. Perform audit functions as assigned
Know How:
1. Technical Knowledge: Technical qualification in flight or ground operations.
2. Management Skills: Training in Quality Management Systems certification.
3. Human Relations Skills: Excellent communication and interpersonal skills.
4. Specialized Knowledge: Proficiency in IT.
Problem Solving:
1. Thinking Environment: Analytical approach to problem-solving.
2. Thinking Challenge: Addressing complex issues related to quality assurance.
Corporate Accountability:
1. Freedom to Act: High level of autonomy in decision-making within company policies and
regulatory guidelines.
2. Magnitude: Oversight of quality in aircraft maintenance, directly impacting safety and
operational efficiency.
3. Impact of Decisions: Significant, as decisions directly affect the safety, regulatory compliance,
and service reliability of Jambojet’s fleet
Qualifications:
5. Education: Minimum of a Diploma in Aeronautical Engineering, Mechanical Engineering,
Flight Dispatch or a related field from a recognized university.
6. Experience: Minimum of 3 years of experience in aircraft maintenance/Flight/Ground or a
quality assurance role within the aviation industry. Experience in conducting audits and
implementing quality management systems in an aviation environment.
7. Certification: Training and certification in Quality Management Systems, recognized by the
aviation industry. Relevant certifications from aviation regulatory authorities (e.g., KCAA)
pertaining to aircraft maintenance and safety standards.
Deadline: 9th September 2026