Location: Nairobi, Ngong Road
UWS is seeking a passionate, results-oriented and self-driven individual to join its team as a Sacco assurance Officer. As UWS launches its insurance agency, this role will be the driving force behind building it from the ground up, embedding it into how members save, borrow and protect their assets; and shaping it into a trusted, profitable arm of the SACCO.
The successful candidate will promote insurance products, provide professional advisory services to members, grow the assurance portfolio, and ensure excellent customer service while maintaining compliance with relevant regulations.
Duties and Responsibilities
Identify and develop insurance products that deliver value to the SACCO and its members, while negotiating with insurance providers to secure competitive and favorable terms.
Lead innovative marketing campaigns and promotional initiatives to increase product awareness, visibility and member uptake.
Identifying opportunities to cross-sell insurance products to customers based on their needs and financial situations.
Assessing the risks faced by the SACCO and customers and recommending appropriate insurance products to mitigate these risks.
Assisting members in filing insurance claims and coordinating with insurance companies to ensure timely processing and settlement of claims.
Providing clear communication channels, excellent customer service, addressing issues as they arise, and being a trusted advisor in matters related to insurance.
Ensuring insurance products sold maximize returns and avoid over-reliance on a single product.
Educate members about the importance of insurance, different insurance products available and coverage options.
Monitoring for potential insurance fraud and taking appropriate measures to prevent fraudulent activities and unethical practices that could adversely affect the Sacco.
Ensure the department complies with all regulatory requirements relating to SACCO and insurance operations, including licensing, reporting, and adherence to relevant laws and guidelines.
Qualifications and Experience
Bachelor’s degree in Insurance, Business Administration, Finance, or a related field.
Diploma in Insurance (AIIK) from the College of insurance
Minimum of 3 years of experience in Insurance.
Proven track record of achieving and exceeding expectations.
Must have hands-on experience with at least one insurance software system.
Skills and Competencies
Strong sales and negotiation skills.
Excellent relationship-building and interpersonal skills.
Analytical mindset with the ability to interpret data and trends.
Effective communication and presentation skills.
Knowledge of insurance industry and regulatory requirements.
Proficiency in CRM software and MS Office application
Interested and qualified persons are requested to send their application and CV including three referees to vacancies@unitedwomensacco.co.ke on or before September 8, 2026 with the job title as email subject. Only shortlisted candidates will be contacted.
Fill in your details on google form attached https://forms.gle/Aqqb1iX8VDYj5Zdj7
Incomplete applications will not be considered.United Women Sacco is an equal Opportunity Employer.