Key Responsibilities
- Prompt processing and posting of funds across different lines notably Group Life, Retail Life and pension as well as other Non-premium Payments.
- Processing of New Mandates and Stoppages within the stipulated timelines
- Ensure databases for premium collections on direct debits and checkoffs are updated in line with Company Policy.
- Building quality relationships with Banks and employers aimed at timely Premium Collection.
- Communication with clients and employers on collection status
- Maintain data integrity by ensuring policy status is correct
- Monitor and coordinate clearance of Suspense within set guidelines
Qualifications
- Bachelor’s degree (Commerce, Economics, Statistics, Insurance options preferred)
- Progressing in Professional qualification in Insurance (ACII/FLMI), CPA or ACCA
Experience
- At least 2 years’ experience in the financial services sector
Competencies
- Timely processing of premium collections
- Timely launches of Mandates received from clients
- Timely resolution of all the queries raised for allocated Portfolio at any given point
- Timely submission of quality reports as assigned
- Ability to work with minimal supervision while managing competing tasks and priorities.
- In depth understanding of insurance operations and concepts
- Knowledge of insurance regulatory requirements
- Customer service skills
Application Procedure
If you meet the above requirements, you are encouraged to forward your application and updated CV to hr@libertylife.co.ke by 6th February 2026. Clearly state the job title on the subject heading.
Liberty Kenya is an equal opportunity employer and actively encourages diversity. Please note that only shortlisted candidates will be contacted.