HIAS seeks to recruit 6 Protection Monitors who will assist in provision of social interventions and assistance to LGBTQI+ refugees:
Essential Functions
Protection Monitoring & Case Identification
- Identify, monitor, verify, and safely document human rights violations and protection risks affecting LGBTQI+ refugees and asylum seekers within the community.
- Conduct confidential, survivor-centered community monitoring, with heightened attention to risks such as discrimination, violence, eviction, arrest, harassment, and exclusion from services.
- Conduct regular community visits and safe check-ins with LGBTQI+ refugees, using trust-based and culturally sensitive approaches.
- Follow up on emergency protection concerns faced by LGBTQI+ refugees and escalating cases promptly to Protection Officers/Associates.
Data Collection & Reporting
- Collect protection data using standardized tools and KOBO, ensuring accuracy, confidentiality, and ethical data handling.
- Analyze and report emerging trends, protection gaps, and community needs affecting LGBTQI+ persons.
- Prepare weekly and monthly reports highlighting activities conducted, cases identified, referrals made, and progress against targets.
Case Referral & Support
- Refer individuals with protection concerns to Protection, Legal, GBV, Health, Mental Health, and Livelihood services, as appropriate.
- Work closely with the Gender and GBV teams to support legal advice, counselling, and follow-up for LGBTQI+ clients at HIAS Huduma Mtaani Clinics on legal issues.
- Support immediate, emergency assistance for LGBTQI+ refugees at heightened risk, including emergency shelter placement and safety planning, in coordination with supervisors.
Community Engagement & Awareness
- Support community awareness sessions on refugee rights, protection mechanisms, legal documentation, and access to services, with content adapted for LGBTQI+ refugees.
- Assist in mobilizing LGBTQI+ community members for forums, sensitization campaigns, and safe dialogue spaces.
- Build and maintain trusting relationships with LGBTQI+ community members, peer leaders, local authorities, and service providers, while prioritizing safety and confidentiality.
Coordination & Stakeholder Engagement
- Support the mapping of protection, GBV, and specialized services relevant to LGBTQI+ refugees.
- Collaborate with local authorities and partners to identify LGBTQI+ individuals at heightened risk and facilitate referrals for specialized support.
- Participate in coordination meetings, trainings, and supervision sessions as required.
Translation & Community Facilitation
- Provide language interpretation and cultural mediation during community activities, clinics, and outreach as needed.
Capacity Building
- Under the guidance of the Gender & GBV Officer and protection team, support training of beneficiary groups on:
- Refugee and asylum seeker rights
- LGBTQI+-specific protection risks
- Legal documentation and access to justice
- Safety, reporting mechanisms, and referral pathways
- Participate in staff meetings, trainings, and other required gatherings, while maintaining ongoing supervision and personal development.
Qualifications & Requirements
Education
- O – Level education certificate
- Any other relevant training
Experience
- Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.
Skills & Competencies
- Basic literacy and numeracy skills.
- Well integrated within the refugee community, with practical understanding of the needs, risks, and realities of LGBTQI+ refugees in their area.
- Good working knowledge of the community needs and gaps
- Ability to work with members of the LGBTQI+ community with little or no supervision
- Computer literacy
- Strong communication and interpersonal skills
- Strong peer-support skills.
- Strong training skills in community development and working with LGBTQI+ will be an added advantage.
- Knowledge in Accountability to Affected Populations (AAP)
- Knowledge in Prevention of Sexual Exploitation and Abuse (PSEA)
Language
- Proficiency in English or Kiswahili and either, Luganda, French, Somali, Amharic, Tigrinya, Oromo, Nuer, Dinka, Kinyarwanda and Persian or any other major language spoken within the refugee community.
Location
- Must reside in Kawangware, Kasarani, Kayole, Eastleigh, or Rongai.