ABOUT THE COMPANY
BIDCORO is a joint venture between BIDCO Africa Limited (Kenya) and CO-RO/AS (Denmark).
BIDCORO officially began its operations in November 2017.
Our mission is to “Be a successful producer, co-packer & export hub for our brands within & outside Africa, produced in East Africa, by having the best & most competent & motivated team.”
ABOUT THE ROLE
We are looking for a Customer Service Coordinator (CSC) •
Reporting to the Head of Supply Chain-BIDCORO, the CSC will be the link between customers, sales, planning, production, warehouse, logistics and finance to ensure customer satisfaction.
KEY JOB RESPONSIBILITIES
A glimpse of the key responsibilities:
- Receiving, reviewing and processing customer orders accurately.
- Managing customer orders from confirmation through to production, dispatch and delivery.
Coordinating with planning and production to align customer demand with production schedules. - Monitoring order progress and proactively communicate risks, delays, changes to customers.
- Coordinating dispatch of finished goods for both local & export sales
- Ensuring accuracy of all customer documentation.
Following up on deliveries and receipt of proof of delivery
KEY QUALIFICATIONS
- Bachelor’s Degree in Supply Chain Management, Business Administration, Logistics, or any related discipline
- Minimum 2-4 years’ experience in customer service, order management, supply chain coordination.
- Strong customer service & coordination skills.
JOB LOCATION
Ruiru
REMUNERATION
Individually negotiated based on experience & qualifications, at an attractive level.
HOW TO APPLY
Applications are to be submitted via email to:
bca-recruitment@bidcoroafrica.
APPLICATION DEADLINE
26th January 2026 – COB