Location: Nairobi, Kenya (On-site)
Company: Jays Wines – https://jayswines.com
Reports to: General Manager.
About Jays Wines
Jays Wines is a leading online and retail alcohol distributor in Kenya, known for its wide selection of quality wines, spirits, and beers. We pride ourselves on delivering value, convenience, and a great customer experience to both individual and corporate clients.
Role Summary
We’re looking for a results-driven Digital Marketing Manager to lead our online growth efforts. The ideal candidate will develop and execute data-driven marketing strategies to grow our digital footprint, drive e-commerce sales, generate leads, enhance customer relationships, and build a strong brand presence online.
Key Responsibilities1. Digital Strategy & Execution
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Design and lead the overall digital marketing strategy aligned with Jays Wines’ business goals.
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Plan and execute campaigns across Google Ads, Meta (Facebook/Instagram), TikTok, and influencer platforms.
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Lead Performance Marketing efforts — ROI-focused campaigns that drive traffic, generate leads, and convert sales.
2. Content & Social Media Management
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Oversee content creation for social media, email marketing, product pages, and blogs.
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Manage a content calendar with engaging, alcohol-compliant content.
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Collaborate with designers and photographers to develop visuals that sell.
3. E-commerce & CRM Marketing
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Optimize product listings and user experience on jayswines.com.
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Develop retargeting campaigns, abandoned cart recovery strategies, and loyalty programs.
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Implement and manage Customer Relationship Management (CRM) systems to improve customer retention and personalize communication.
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Build and maintain segmented customer databases to enhance lifecycle marketing strategies.
4. Leads Generation & Conversion
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Develop and execute lead generation strategies through paid ads, gated content, events, and email capture.
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Optimize landing pages and funnels for lead capture and nurture.
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Monitor conversion rates and implement A/B tests to improve sales performance.
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Work with the sales team to align marketing campaigns with lead conversion goals.
5. Events Management
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Plan and manage marketing-related events such as wine tasting sessions, customer activations, influencer meetups, and product launches.
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Collaborate with the sales and operations team to ensure event logistics and objectives are aligned.
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Leverage events for content creation, lead generation, and community engagement.
6. Data & Analytics
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Use tools like Google Analytics, Meta Ads Manager, and Hotjar to track, report, and optimize marketing performance.
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Set clear KPIs: traffic, leads, conversion rate, CAC, LTV, ROAS.
7. SEO & Website Optimization
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Oversee on-page and off-page SEO strategies to increase organic visibility.
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Optimize landing pages and product pages for search and conversions.
8. Email & SMS Marketing
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Build segmented email and SMS campaigns to drive engagement and repeat purchases.
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Analyze open rates, click-throughs, and conversions for continuous improvement.
9. Team Leadership & Collaboration
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Manage a small digital team (content creators, media buyers, agencies, or freelancers).
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Coordinate with sales, operations, and customer service to align marketing with business objectives.
Requirements
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Minimum 5 years of experience in digital marketing, preferably in e-commerce, FMCG, or alcohol retail.
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Proven track record of managing and scaling paid media and lead generation campaigns.
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Strong knowledge of CRM tools, SEO, SEM, Google Ads, Meta Ads, TikTok, and influencer campaigns.
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Experience with Shopify, WooCommerce, or other e-commerce platforms.
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Analytical mindset — can interpret data and make decisions fast.
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Excellent copywriting and creative direction skills.
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Familiarity with Kenyan online consumer behavior is a big plus.
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Knowledge of alcohol advertising regulations in Kenya.
Preferred Tools
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Google Ads, Meta Business Suite, Google Analytics 4, Hotjar, Mailchimp/Klaviyo, HubSpot or similar CRM, Canva/Adobe Suite.
Why Join Jays Wines?
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Be part of a fast-growing, modern retail business in Kenya’s dynamic alcohol industry.
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Work with a young, driven team that values innovation and smart execution.
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Competitive salary
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Opportunities for growth and professional development.
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