Primary Purpose and Scope the Job (Job Role)-
- To welcome, sit, take & serve food and beverage orders to our guests in a friendly, timely manner and ensure a clean environment in accordance to Java service standards
Duties and Responsibilities:
- Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
- Handling customer interactions at various levels of customer touch points.
- Assist the guest navigate through the menu comfortably- Inform guests of menu changes, daily specials and assist the guest navigate through the menu comfortably.
- Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.
- Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services.
- Monitor and observe guests dining experience to ensure guests are satisfied with the food and service respond promptly and courteously to address any guest concern ¬ify the manager.
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