Who moves mountains even across oceans? You do – DHL Global Forwarding has an opening for an LCL Business Development Specialist in Kenya.
Join us in connecting people and improving lives!
In this LCL Business Development Specialist position
- Executes procedures in the administration of the LCL Development process from end to end.
- Be the LCL product expert to support the business with sales/contracting/proposals best practices and capabilities including interaction and onsite visits with customers.
- Drive Area solution product development and salesforce/ lead generation enhancement initiatives based on Kenya + East Africa customer / market requirements as well as productivity improvement initiatives.
- Provides input on service elements and drives network development from country perspective.
- Maps and profiles customers in the key trade lanes.
- Prioritizes top customers in the lanes based on their business potential.
- Maps developments with each customer and devise action plans.
- Ensures due attention to new opportunity.
- Actively participates with the product teams (origin and destination) to understand, discuss and develop solutions to facilitate target growth on the key trade lanes.
- Ensures RFQ/RFPs are received and attended on time and support RFQ teams for successful closure.
- Organizes and leads meetings/calls with new customers as part of the onboarding process.
- Establishes SOP’s and KPI’s
- Ensures the onboarding timelines and ensure that deadlines are met
- Creates business case notes for every win and sends them along with the SOP to the respective regions’ product managers.
- Improving the development of existing LCL products.
- Resolving customer issues.
- Conducting market research and analysing industry trends.
- Collaborating with the Sales team and Product Head.
Coordination
- Origin/destination LCL shipment coordination
- Monthly inbound –Outbound volume review.
- Own box service utilization.
- Generating local tariff for Sales.
- Cooperation with sales.
- Revamp the procedures in place and make them more efficient.
- Increase the number of nominations and routings.
- Managing the launch of new services
- Analyzing and documenting the product development process
- Leading internal and external audits of the products
- Building and maintaining customer relationships
Co-loader/CFS operator
- preferred vendors – Regional tariff maintenance.
- Review of CFS agreement benefits (vendor stats).
- Own box/ co-load Cost control.
- Carrier selection as per service requirements
Tender Management
- Inside pricing
- RFQ management with OCC
- Maintenance /update of MTS
- Rate procurement review
- Support with market intelligence
Now, here is what we need from you!
- Deep Knowledge of OFR LCL Product and Forwarding business
- Strong analytical and good communications skills
- Good Negotiation and communication skills
- Able to work timely with high accuracy
- Results drive and attention to details.
- Strong structuring skills
- Knowledge and knowhow of LCL box deconsolidation will be an added advantage.
- 2- 3 years related experience.
- Must have a matric.
- Preferred Cargo wise experience
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development.
- Competitive salary
CLICK HERE TO SEE DETAILS & APPLY