Shirika Deposit Taking SACCO Ltd is a national fast growing SACCO based in Nairobi with membership of
over 10,000 members spread across Kenya and in the diaspora. The SACCO is regulated by the SACCO
Societies Regulatory Authority(SASRA). In order to achieve the planned growth and strategic plan, the
Society is looking for qualified and competent persons to fill the following vacancy
Position: Customer Care Intern (One Year Non Renewable Contract)
Minimum Qualification:
a) A minimum of a diploma in Business Related Field with preference to Public
Relations/Communication/Marketing and must have graduated within the last 2 years from the date of the
advertisement.
b) Must be available full time for the twelve months’ duration of the program.
c) Ability to multi-task
d) Ability to meet tight deadlines
e) Preferred applicants to be below 30 years in age
Duties and Responsibilities:
a) Handling walk-in customers.
b) Telephone management: Handling incoming and outgoing calls and sorting the customer enquiries to
completion.
c) Email Management and feedback management within the service charter
d) Member education on products and service
e) Any other duty as delegated from time to time.
Position: Records Intern (One Year Non Renewable Contract)
Minimum Qualification:
a) Minimum of a diploma in Information Sciences/Records Management or its equivalent
b) Must have graduated with a first Degree (undergraduate) or Diploma from a recognized institution within
the last 2 years from the date of the advertisement.
c) Must be available full time for the twelve months duration of the program.
d) Preferred applicants to be below 30 years in age
Duties and Responsibilities:
a) New Member Registration
b) Update of member’s information
c) Filing of all documents received in member files, record management and effective circulation of
documents.
d) Re-shelving and File retrieval
e) Registration of other savings account
f) Any other duty as delegated from time
Position: Fosa Intern (One Year Non Renewable Contract)
Minimum Qualification:
a) A minimum of a diploma in Business Related Field with preference to Finance/Accounting Option and
must have graduated within the last 2 years.
b) Must be available full time for the twelve months’ duration of the program
c) Preferred applicants to be below 30 years in age
Duties and Responsibilities:
a) Handling the FOSA Incoming/Outgoing Calls
b) Application and Retrieval/Issue of ATM cards to members
c) Retrieval/Issue of Cheques to members
d) Calling members/sending texts on members whose ATM Cards are ready
e) Filing of all FOSA documents
f) Reliever to FOSA teller
g) Any other duty as delegated from time to time
HOW TO APPLY:
Qualified candidates are invited to send their CV and Cover letter to hr@shirikasacco.co.ke, not later than
11th July 2025 1700hrs. Indicate the job title as the email subject. Shirika DT Sacco is an equal opportunity
employer.
Only Shortlisted Candidates will be contacted.
Any form of canvasing will lead to automatic disqualification.