Job Description
The Sales and Administrative Assistant is responsible for supporting the sales pipeline by generating and qualifying leads, conducting initial outreach, managing pre-sales actives and ensuring smooth day-to-day administrative operations in our Nakuru Office. This role combines customer-facing duties with back-office tasks to drive sales performance, manage records, and enhance client satisfaction.
Key Responsibilities
Sales support
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Support the sales team by conducting market research, proactively identifying, qualifying through calls and emails, and nurturing potential leads within target markets, with a focus on schools and educational institutions.
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Offer assistance in scheduling and preparing for client presentations, demos, and follow-up meetings, ensuring clear communication and promptly responses to client inquiries.
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Support marketing initiatives by promoting campaigns, webinars, and events to generate interest and leads.
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Maintain accurate and up-to-date records of all client interactions and opportunities in the CRM system.
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Actively monitor industry trends and help to identify new opportunities and client needs.
Administrative Support
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Oversaw general office operations, supply management, and both physical and digital filing systems.
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Manage office correspondence including emails, phone calls, and documents.
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Maintain organized records of customer interactions, sales, and contracts.
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Handle filing, data entry, and record-keeping systems.
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Support in scheduling meetings, travel, and appointments.
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Monitor office supplies and coordinate procurement when necessary.
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Assist in preparing reports, presentations, and internal communications.
Knowledge, skills and experience required
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Bachelor’s degree/diploma in Business, Marketing and/or a related field.
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1 – 2 year’s sales experience preferred; fresh graduates maybe considered.
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Strong interpersonal and communication skills.
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Highly organized, self-motivated and proactive mindset.
Eager to learn and grow within a performance-oriented environment.