Credit Admin Officer – (Logbook and Dispatch)

This job has been expired
Full Time
MOGO Kenya
About us:

MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing.

 

Since entering the Kenyan market in 2019, we have financed over 100,000 vehicles and served over 50,000 satisfied customers. In June 2024, our new motorcycle financing issuances surpassed the 230 million Kenya shilling mark.

Our growth is attributed to a focused market growth strategy, a strong emphasis on data and technology, and robust risk management structures. We process loan requests within 24 hours and offer flexible repayment terms of up to 60 months.

 

Our mission is to provide convenient and affordable financing solutions to our customers, backed by a lowest price guarantee.

 

MOGO is one of the few financial companies globally that finances cars of any age, brand, or model. We empower our customers to choose vehicles from trusted dealerships through our user-friendly online car portal.

 

Mogo Auto Limited recently signed a commitment letter with Development Finance Corporation (DFC), for a $10 million loan to finance electric vehicles in Kenya.

 

Our goal is to facilitate upward social mobility across Kenyan communities by providing innovative and sustainable financial solutions. We strive to build mutually beneficial partnerships with our customers, helping them find the best deals and guiding them through the purchasing process.

 

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

DUTIES AND RESPONSIBILITIES.

  • Confirm account status after loan clearance and educate clients on logbook release processes.
  • Respond to emails and receive calls escalated concerning logbooks.
  • Verify logbook status and provide customer guidance.
  • Followup on cases requiring NTSA and ICT intervention.
  • Execute ownership transfer and discharge for clients who have cleared their loans.
  • Ensuring all company vehicles are booked on the NTSA platform.
  • Oversee the dispatch of logbooks to customers.
  • Maintain an updated logbook register for dispatched logbooks.
  • Perform additional duties as assigned
What you will need:

  • A Degree or Diploma in Business Administration or related field.
  • Atleast two year Previous relevant experience in Logbook and Dispatch
  • Strong analytical and problem-solving skills.
  • Excellent knowledge of record keeping.
  • Ability to adapt quickly and work independently.
  • Fluency in English and Kiswahili.
  • High degree of integrity.
With us you will:

Feel Good

  • A friendly and dynamic work environment
  • An excellent well-being program:
  • Health insurance (after probation period)
  • Pension scheme (after probation period)
  • Active social life and events

Win

  • Fast results without the friction of bureaucracy
  • Great victories due to the transparency of the company and its goals
  • Bonuses and awards for the great work
  • Participate in victory celebrations with your co-workers

Grow

  • Together with an intelligent team
  • Yourself and the company with the established feedback culture
  • Your knowledge with training possibilities

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