Trade Development Representative
Poa! internet is the fastest growing and highly innovative ISP in Kenya. The company was founded in 2014 with a vision to provide internet in every home in Africa. At poa! We believe by empowering people, we can actively drive digital inclusion in these markets. We deploy a cost-effective internet service in Kenya, with the aim of providing affordable access to content and Internet to low-income members of society.
We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of Trade Development Representative in our Agency Sales Department.
At Poa, we pride ourselves on being a values-driven company, and we love working with values-driven employees. Poa’s vision is “Internet in every home in Africa”. To achieve this vision, we live by our values, captured in the acronym, We CONNECT. At Poa, we: Create a better world for the people we serve, Open our eyes to problems and opportunities, Never stop learning never stop moving forward, Name it, own it , solve it, Engage with the bigger picture even in the details, Care about each other and Tujienjoy kazini.
Mission Statement for the Role:
Recruit and develop a highly efficient team of commission-only sales agents to meet the sales objectives of the organization.
Role Responsibilities:
- Implement strategies to recruit and onboard a high-performing team of commission-only sales agents.
- Maintain an active and effective team of commission-only sales agents at all times through continuous pipeline development.
- Ensure the team consistently meets or exceeds monthly sales targets through structured planning and execution.
- Provide ongoing coaching, motivation, and performance management to agents to achieve individual and team sales goals.
- Track and report on sales metrics and agent performance.
- Ensure all physical outlets are fully equipped with Point of Sale (POS) materials at all times and are regularly reviewed for 100% compliance.
Academic Qualifications required:
Certificate, Diploma, or Bachelor’s degree in a relevant field.
Key competencies required for the role:
- History of recruiting and managing exceptional high performing commission-only sales agents while delivering results, including : Retail agents/dealers, foot soldiers and centre of influence people.
- Proven track record of exceeding the sales targets by leading a commission-only model.
- Experience working full-time in in the field, demonstrating / observing sales processes for efficiencies.
- Should be adaptable, open to learning, and able to adjust strategies to meet changing customer needs and market conditions.
- Good knowledge of agency sales model and must demonstrate understanding of how to manage, motivate and drive performance through agents and indirect channels.
- Staying informed about industry trends, competitors, and the latest advancements in home internet space in Kenya.
- Should be able to manage the entire sales process efficiently, from initial contact to post-sale referral leads.
Mandatory criteria with no exceptions to hire:
- Must have led a team of Commission Sales Agents and delivered high sales numbers.
- Must have demonstrated training and development opportunities to help agents improve their sales skills. This includes product knowledge training, sales techniques, and objection handling.
- Must possess good analytical skills: Ability to analyze sales data, trends, and performance metrics, and use the data to make informed decisions and optimize sales strategies.
What’s In It for You?
- A monthly retainer and highly- rewarding commission structure – We believe in rewarding top performers and have a competitive commission structure in place: The more you sell, the more you earn!
- Additional company benefits: Medical cover, airtime allowance, transport allowance and an annual training allowance.
- Career growth opportunities in a rapidly expanding company.
- Exciting work environment and culture with a dynamic, supportive team.
Field Sales Representative
We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of a Field Sales Representative in our Commercial Department.
At Poa, we pride ourselves on being a values-driven company, and we love working with values-driven employees. Poa’s vision is “Internet in every home in Africa”. To achieve this vision, we live by our values, captured in the acronym, We CONNECT. At Poa, we: Create a better world for the people we serve, Open our eyes to problems and opportunities, Never stop learning never stop moving forward, Name it, own it , solve it, Engage with the bigger picture even in the details, Care about each other and Tujienjoy kazini.
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Mombasa Road
Role Responsibilities:
- Identify and engage with potential customers in your assigned territory and build strong customer relationships.
- Conduct daily sales visits and develop a sales funnel of potential customers.
- Represent our brand professionally and enthusiastically when educating customers on our
product and ensure 100% adherence to the prescribed sales process. - Meet and exceed the monthly set sales targets, which will be communicated.
- Ensure operational excellence through a full work attendance record, 100% system usage compliance, and timely sharing of daily sales activities reports.
Academic Qualifications required:
Certificate, Diploma, or Bachelor’s degree in a relevant field.
Key competencies required for the role:
- Proven sales experience with a record of meeting and exceeding sales targets.
- Strong communication & negotiation skills with the ability to handle objections and close deals.
- Self-motivation and resilience: A relentless attitude, and go-getter mindset with the ability to find new ways and creative ways to attract and convert customers.
- Good work planning capabilities to allow for forecasting and building a credible pipeline of potential clients.
- Experience selling home internet services or working with low-income and informal communities will be an added advantage.
Mandatory criteria with no exceptions to hire:
- At least 1 year of sales experience with a record of owning and delivering on sales targets, preferably business-to-consumer (B2C).
What’s In It for You?
- A monthly retainer and highly- rewarding commission structure – We believe in rewarding top performers and have a competitive commission structure in place: The more you sell, the more you earn!
- Additional company benefits: Medical cover, airtime allowance, transport allowance and an annual training allowance.
- Career growth opportunities in a rapidly expanding company.
- Exciting work environment and culture with a dynamic, supportive team.
“We encourage Women and Persons with Disability (PWD) to apply”
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