KEY PRIMARY RESPONSIBILITIES
Maintain and reconcile records of the premiums collected per institution and follow-up on the outstanding premiums in liaison with the finance function;
Initiate and sign-off new MOUs to open new check off markets in-line with company guidelines
Collect Individual Life Premium schedules and payments from the Check off markets
Process payment schedules that accompany the scheme cheques
Launch new and amended Salary Deduction instructions
Effect Salary Stop orders on matured and surrendered policies
Develop and maintain quality business relationships with existing check off schemes through
structured business meetings and visitations to the key personnel within the institutions
Monitor Check-Off client movements from one institution to another to ensure smooth transition and continuity of premium payments
Prepare weekly and monthly reports on new, amended and stopped orders, premium collected and the check off activity
Validate the data provided with the soft/physical documents from the system where applicable and ensure completeness.
Automate check – off premium collection through system optimization
Meet expectations relative to productivity and service excellence to achieve high organic growth in pay-points
Proactively maintain Check-Off data to identify trends, gaps, risks and opportunities and share them with the sales team; use the insights to build innovative ways to drive APA Life ‘s dominance within the institutions
Identify opportunities and make recommendations to management to improve Check-Off operational processes and practices
Any other duties/tasks as assigned by the company from time to time
ACADEMIC QUALIFICATIONS
Bachelor’s degree in Business related field / Insurance or an equivalent.
JOB SKILLS AND REQUIREMENTS
Accounting skills
Excellent interpersonal and communication skills
Demonstrable confidence and excellent negotiation skills.
A strong team player with leadership skills
Strong in reviews, analysis and reporting
Customer focused with strong attention to detail
Demonstrated ability to take initiatives and be resourceful
Strong administrative and organizational skills
Demonstrated time management skills and ability to manage multiple priorities within set TATs
Tech savvy – able to find new and exciting ways to use technology to improve service delivery
PROFESSIONAL QUALIFICATIONS
Attained or progress in relevant qualification CPA/ACII/AIIK/LOMA
EXPERIENCE
At least 3 years’ relevant experience