Head Outsourced Employee Services

This job has been expired
HR
Full Time
ABSA Bank

Responsibilities

Reporting to the Human Resources Director, the incumbent’s role will include;

  • Develop HR outsourcing strategies including workforce planning, recruitment onboarding and retention.
  • Oversee outsourced employee lifecycle processes e.g. payroll, benefits, leave, exits and performance management etc.
  • Ensure outsourcing operations are compliant with local Labour laws and internal organizational policies and processes.
  • Manage compliance of outsourced service vendors via periodic audits and process reviews
  • Implement engagement initiatives e.g. surveys, recognition programs and caravans to improve the morale of the outsourced employees
  • Manage budgets and financial reporting for outsourced HR services ensuring cost efficiency.
  • Define and track service level agreements with accompanying analytics for contracted partners
  • Develop talent and capability of the outsourced teams by identifying and managing the rollout of various upskilling and training initiatives

Qualifications

Qualifications:

  • Bachelor’s degree in human resources, or Business-related field
  • Post Graduate Diploma in HR Management with good knowledge of Kenyan Employment Act
  • A minimum of 5- 8 years’ experience in HR
  • Good in data analysis.  Working knowledge in advanced excel will be an added advantage
  • Ability to manage outsourcing partners to deliver for the business

Competencies and behaviour required 

  • Good interpersonal skills
  • Excellent communication skills
  • Good presentation skills
  • A person of high integrity and appreciates confidentiality
  • Business awareness with strong analytical skills and problem solving skills
  • Highly numerate with keen attention to detail
  • Good negotiation skills

Apply Before 06/02/2025, 10:47 AM

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