About Pesapal:
We are the leading payment services company with local know-how in building payments and business tools for Africa. Since 2009 we’ve empowered tens of thousands of African businesses and entrepreneurs to collect money online and in person via mobiles and cards. We back it up with popular digital tools for ticketing, reservations, reporting, inventory, merchant credit, APIs, and more.
We make it simple and safe for customers to book online and pay at a point-of-sale, or via the Pesapal Mobile App. Pesapal is regulated by the Central Banks of Kenya, Rwanda, Uganda, Zambia and Tanzania. We have 300+ employees in 5 African countries – and we’re adding more. We all share a commitment to product innovation that solves Africa’s payment challenges. We’re on track to connect a million African entrepreneurs and customers to electronic payments, e-commerce, and the global financial system by 2030.
Position Title: Trade Development Representative
Location: Western Circuit
Job Summary
The primary goal of this role is to drive sustainable financial growth for the company across the Western region by achieving short-term sales targets while strategically planning and executing initiatives for long-term expansion. The position holder will generate sales using a variety of techniques and work to enhance the organization’s market position.
Key Responsibilities:
- Conduct market research to identify new business opportunities and customer needs
- Prepare clear, compelling sales proposals outlining product benefits, pricing, and terms.
- Identify opportunities to cross-sell and upsell products by understanding customer preferences.
- Manage and nurture relationships with existing clients while providing timely feedback to internal teams.
- Handle and resolve client inquiries and complaints professionally and efficiently
- Proactively follow up on all assigned and inbound leads, ensuring timely engagement, qualification, and conversion.
- Onboard merchants in full compliance with KYC and internal approval procedures.
- Manage customers plus sales data within the company’s CRM and Submit progress reports that capture the achievements and areas of improvement.
Education/Experience Needed:
- Diploma in Sales and Marketing, Business Administration, or relevant field.
- At least 1 year proven working experience as a Sales Executive in B2B sales.
- Proven sales track record with a Strong understanding of retail industry trends, challenges, and opportunities.
- Proficiency in MS Office and CRM software.
Key Attributes:
- Excellent relationship management skills and the ability to leverage these skills to develop new business Opportunities.
- Excellent communication skills with an aptitude for pitching
- Good research, planning, and reporting skills
Why Join Us?
Innovative Environment: Opportunity to work on cutting-edge financial technology products and services
Professional Growth: Access to opportunities for skill development, training, and career advancement. We believe in investing in our people and helping them reach their full potential.
Impactful Work: Be part of a passionate team transforming the African financial Landscape
Dynamic Work Culture: Be part of a dynamic, fast-paced environment where you experience a myriad of exciting challenges, opportunities, and thrilling adventures.
Equity & Inclusion Statement
Pesapal is committed to fostering a diverse and inclusive work environment where all individuals are valued, respected, and have equal access to opportunities for growth.
We believe that diverse perspectives enhance our creativity, problem-solving abilities, and overall success.
Application Process:
Interested candidates should submit only their CV and a cover letter to kazi@pesapal.com, with “TDR – Western Region” as the subject line by Friday, 30th May 2025. Certificates and testimonials need NOT be attached.
* Due to the volume of applications received, only shortlisted candidates shall be contacted*