Hokela Interactive Kenya
Kenya
- Full Time
To apply for this job email your details to careers@hokela.co.ke
KEY RESPONSIBILITIES
- Campaign Coordination & Delivery
- Client Communication & Relationship
- Management
- Process Building & Documentation
- Agent Management & Coordination
- Field Intelligence & Data Quality
- Escalation & Problem Resolution
QUALIFICATIONS
- 2-4 years of experience in project coordination, field operations, BTL campaign management, or a closely related role in East Africa
- Strong communication – clear, confident, and concise in both written and verbal form, with clients and with agents
- Experience working directly with external clients or brand stakeholders in a professional setting
- Experience managing or coordinating a distributed workforce, agent network, or field team
- Understanding of M-Pesa payments, digital wallets, or agent-based financial models
- Demonstrated ability to manage multiple active workstreams simultaneously without losing grip on any of them
- High comfort with data and reporting — can read a Hokela dashboard and build a story from it
Deeply organized by default — builds checklists, timelines, and SOPs instinctively, not when asked - Familiarity with SFA platforms, CRM tools, or field operations software
Nairobi-based, with willingness to travel for field visits across Kenya and occasionally regionally
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