Company Description
AQIQ Solutions Limited is a leading ERP and technology consulting company established in 2019 by experienced ERP professionals. We are a trusted ERPNext partner in Kenya, specializing in ERP implementations, business process automation, and smart digital solutions.
Our mission is to help organizations move from manual operations to intelligent digital systems by understanding their workflows, identifying gaps, and delivering tailored software solutions. Based in Nairobi County, AQIQ Solutions is committed to delivering value-driven technology and long-term growth for its clients.
Role Description
This is a full time on site role for a Receptionist / Office Assistant / Office Admin based in Nairobi County, Kenya.
The Receptionist / Office Assistant / Office Admin will be responsible for managing the front office, providing administrative and clerical support, maintaining a professional and well-organized office environment, and delivering hospitality services to staff and visitors.
The role involves being the first point of contact for clients, suppliers, and guests, while supporting management with day-to-day administrative tasks, record keeping, and smooth coordination of office operations.
This position is ideal for professionals who are organized, personable, and enjoy creating a welcoming, efficient, and professional office environment.
Key Responsibilities
- Welcome and assist visitors, clients, and suppliers in a professional and courteous manner
- Receive, screen, and direct incoming calls, messages, and correspondence
- Maintain the visitor register and ensure company security procedures are followed
- Handle filing, scanning, photocopying, printing, and document organization
- Maintain proper records and filing systems, both physical and electronic
- Support management in preparing reports, letters, and other business documents
- Handle banking and follow up on payments
- Monitor office stationery, supplies, and refreshment items and report replenishment needs
- Schedule appointments and coordinate meetings, events, and training sessions
- Ensure reception, meeting rooms, and office areas remain clean, organized, and presentable
- Prepare and serve refreshments to staff and visitors as required
- Assist with errands, courier coordination, and general office support functions
- Maintain confidentiality of company information and documents
Qualifications and Requirements
- Minimum of a Certificate or Diploma in Business Administration, Office Management, Secretarial Studies, Customer Service, or a related field
- At least 1 to 2 years of experience in a receptionist, front office, or office assistant role
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Good organizational and time management abilities
- Proficient in Microsoft Office applications
- Ability to multitask and prioritize work effectively
- Attention to detail and commitment to cleanliness and organization
- Ability to work independently with minimal supervision
- High level of integrity, honesty, and confidentiality
What We Offer
- Opportunity to work with a fast growing ERP and technology consulting company
- A professional, collaborative, and supportive working environment
- Exposure to a dynamic, multi-industry business setting
- Career growth and skill development opportunities
- Continuous learning and professional development
