Population Services Kenya (PS Kenya)
- Full Time
To apply for this job email your details to info@jobadverts.co.ke
Location: Nairobi
Department: People & Culture- HR
Reporting to: People & Culture Director
Population Services Kenya (PS Kenya) is a leading Kenyan NGO delivering sustainable health
impact through innovative private sector engagement, health systems strengthening, service
delivery, and social behavior change. We are seeking a highly organized, detail-oriented, and
proactive Human Resource Business Support Coordinator to support the delivery of key HR
functions across employee lifecycle.
ROLE SUMMARY
The Human Resource Business Support Coordinator will support and coordinate core HR functions
including recruitment and onboarding, employee records management, performance management,
learning and development, HRIS administration, employee welfare, payroll support, and HR
compliance. The role requires excellent organizational skills, confidentiality, and the ability to
manage multiple priorities while delivering high-quality HR services.
KEY RESPONSIBILITIES
• Coordinate recruitment processes by preparing appointment letters and contracts, ensuring
all documentation is complete, signed, and properly filed in compliance with HR policies.
• Oversee employee onboarding and induction programs to ensure a smooth transition for
new hires, including training staff on HR systems and organizational performance
management processes.
• Support organizational learning and development initiatives by assisting in the preparation
of annual performance improvement plans and coordinating employee participation in
training programs.
• Organize internal and external training activities, including liaising with trainers, coordinating
logistics such as travel and accommodation, and preparing training bonds for sponsored
employees.
• Manage training reimbursement processes by lodging and following up on NITA claims to
ensure timely recovery of training funds.
• Administer and support HRIS functions, including employee self-service, leave
management, recruitment, and performance modules, while ensuring staff receive
adequate system support.
• Maintain accurate employee records and HR data, working closely with payroll to ensure
staff changes are correctly updated and reflected in payroll processing and monthly HR
reports.
• Support employee relations and disciplinary processes by transcribing disciplinary
hearings, maintaining case records, and monitoring ongoing disciplinary and court matters.
• Coordinate performance management activities by ensuring Performance and Learning
Forms are completed and submitted within the required timelines for all contracted staff.
• Manage employee welfare administration by coordinating medical scheme meetings,
handling urgent employee medical issues, and overseeing provident fund, gratuity, and final
dues processing.
• Coordinate HR administrative functions, including drafting staff correspondence such as
contract modifications, acting appointments, salary increment, and bonus letters, while
ensuring timely and accurate service delivery.
• Oversee HR compliance and documentation processes by tracking contract renewals,
guiding staff through exit and clearance procedures, supporting HR reporting and risk
planning, and maintaining an efficient HR documentation system.
What does success in this role look like?
• Efficient and timely recruitment and onboarding processes.
• Accurate and well-maintained employee records and HR systems.
• Smooth coordination of learning and development activities.
• Strong compliance with HR policies and employment regulations.
What you’ll bring:
• Bachelor’s degree in Human Resource Management, Business Administration, or a related
field.
• CHRP-K Finalist
• Minimum 3 years’ experience in a similar HR generalist or HR operations role.
• Use of AI tools is an added advantage
You’re a great fit if you have:
• Excellent organizational and administrative skills.
• Strong attention to detail and accuracy.
• Ability to handle confidential information with integrity.
• Strong communication and interpersonal skills.
Why join us?
Join a purpose-driven organization where your contribution will directly impact employee
experience and organizational effectiveness. This is an exciting opportunity to grow your HR career
while supporting a dynamic and collaborative work environment.
Application Deadline: 22ND MAY 2026
